Chrome doesn’t attempt to sandbox CPU consumption. I just closed an inactive Google docs spreadsheet, and saw CPU fall from pegged-at-100% to bubbling along at 10%.
Does it really need each available CPU cycle to wait for the other end to do something? Apparently so, in the way it’s coded.
Google: not as clever as the press release makes out.
Less crazy than the Acid Tests is www.html5test.com
Here’s what I get from a few random browsers I have lying around the place:
Firefox 3.5.9 scores 100 out of 160.
Chrome 4.1 scores 118 out of 160.
IE6? 11 out of 160.
IE8? Surprisingly, only 19 out of 160.
The browser on my Nokia N95 phone doesn’t load the page properly; it just says “Working…” and 0 out of 4 (eg it stalls on the first round of tests).
Interestingly, I also tried IE6 with the Google Chrome Frame in it; it scored 137 out of 160, better than Chrome itself. Weird.
Obviously all the browser authors have a way to go to support this if it’s going to be the bold new standard on the web.
(Found via Andrew)
Here’s why I like CSS.
Here’s a table created in Microsoft Word and pasted into a CMS:
<table border="1" cellspacing="0" cellpadding="0" class="MsoNormalTable" style="border-collapse: collapse; border: medium none"><tbody><tr><td width="64" valign="top" style="border-right: #f0f0f0; padding-right: 5.4pt; border-top: windowtext 2.25pt solid; padding-left: 5.4pt; background: #4bacc6 0% 50%; padding-bottom: 0cm; border-left: #f0f0f0; width: 47.65pt; padding-top: 0cm; border-bottom: windowtext 2.25pt solid; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial"><strong><span style="color: white; font-family: 'Calibri','sans-serif'"><font size="2"> </font></span></strong></td><td width="170" valign="top" style="border-right: #f0f0f0; padding-right: 5.4pt; border-top: windowtext 2.25pt solid; padding-left: 5.4pt; background: #4bacc6 0% 50%; padding-bottom: 0cm; border-left: #f0f0f0; width: 127.85pt; padding-top: 0cm; border-bottom: windowtext 2.25pt solid; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial"><strong><span style="color: white; font-family: 'Calibri','sans-serif'"><font size="2">Description</font></span></strong><strong><span style="color: white; font-family: 'Calibri','sans-serif'"><font size="2"> </font></span></strong></td><td width="335" valign="top" style="border-right: #f0f0f0; padding-right: 5.4pt; border-top: windowtext 2.25pt solid; padding-left: 5.4pt; background: #4bacc6 0% 50%; padding-bottom: 0cm; border-left: #f0f0f0; width: 250.95pt; padding-top: 0cm; border-bottom: windowtext 2.25pt solid; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial"><strong><span style="color: white; font-family: 'Calibri','sans-serif'"><font size="2"> </font></span></strong></td></tr><tr style="height: 36.85pt; page-break-inside: avoid"><td rowspan="7" width="64" valign="top" style="padding-right: 5.4pt; padding-left: 5.4pt; background: #4bacc6 0% 50%; padding-bottom: 0cm; width: 47.65pt; padding-top: 0cm; height: 36.85pt; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; border: #f0f0f0"><strong><span style="color: white; font-family: 'Calibri','sans-serif'"><font size="2">Benefits</font></span></strong></td><td width="170" valign="top" style="padding-right: 5.4pt; padding-left: 5.4pt; background: #d8d8d8 0% 50%; padding-bottom: 0cm; width: 127.85pt; padding-top: 0cm; height: 36.85pt; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; border: #f0f0f0"><span style="font-family: 'Calibri','sans-serif'"><font size="2">Low Total Cost of Ownership (TCO)</font></span></td><td width="335" valign="top" style="padding-right: 5.4pt; padding-left: 5.4pt; background: #d8d8d8 0% 50%; padding-bottom: 0cm; width: 250.95pt; padding-top: 0cm; height: 36.85pt; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; border: #f0f0f0"><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">No up-front hardware or software costs</span></p><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">Significantly less work effort to set-up a B2B integration solution since it involves mostly configuration tasks rather than programming</span></p><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">Free use of online development interface for developers </span></p><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">Data processing rates for usage are world’s best</span></p></td></tr><tr><td width="170" valign="top" style="padding-right: 5.4pt; padding-left: 5.4pt; padding-bottom: 0cm; width: 127.85pt; padding-top: 0cm; background-color: transparent; border: #f0f0f0"><span style="font-family: 'Calibri','sans-serif'"><font size="2">Best Return on Investment (ROI)</font></span></td><td width="335" valign="top" style="padding-right: 5.4pt; padding-left: 5.4pt; padding-bottom: 0cm; width: 250.95pt; padding-top: 0cm; background-color: transparent; border: #f0f0f0"><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">ROI achieved sooner due to low up-front and on-going costs </span></p><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">Optimizes work effort since tasks removed or simplified</span></p><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">Higher ROI due to removal of costs</span></p></td></tr><tr><td width="170" valign="top" style="padding-right: 5.4pt; padding-left: 5.4pt; background: #d8d8d8 0% 50%; padding-bottom: 0cm; width: 127.85pt; padding-top: 0cm; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; border: #f0f0f0"><span style="font-family: 'Calibri','sans-serif'"><font size="2">Speed of Delivery</font></span></td><td width="335" valign="top" style="padding-right: 5.4pt; padding-left: 5.4pt; background: #d8d8d8 0% 50%; padding-bottom: 0cm; width: 250.95pt; padding-top: 0cm; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; border: #f0f0f0"><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">Solutions delivered in days and weeks rather than months and years</span></p><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">No requirement to establish and maintain hardware and software</span></p><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">Support for standards reduces need for specialists and training</span></p></td></tr><tr><td width="170" valign="top" style="padding-right: 5.4pt; padding-left: 5.4pt; padding-bottom: 0cm; width: 127.85pt; padding-top: 0cm; background-color: transparent; border: #f0f0f0"><span style="font-family: 'Calibri','sans-serif'"><font size="2">Control and Flexibility</font></span></td><td width="335" valign="top" style="padding-right: 5.4pt; padding-left: 5.4pt; padding-bottom: 0cm; width: 250.95pt; padding-top: 0cm; background-color: transparent; border: #f0f0f0"><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">Developers have full control over tenancies, design data and administration</span></p><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">Development can be done anywhere at anytime</span></p></td></tr><tr><td width="170" valign="top" style="padding-right: 5.4pt; padding-left: 5.4pt; background: #d8d8d8 0% 50%; padding-bottom: 0cm; width: 127.85pt; padding-top: 0cm; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; border: #f0f0f0"><span style="font-family: 'Calibri','sans-serif'"><font size="2">Guaranteed Service </font></span></td><td width="335" valign="top" style="padding-right: 5.4pt; padding-left: 5.4pt; background: #d8d8d8 0% 50%; padding-bottom: 0cm; width: 250.95pt; padding-top: 0cm; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; border: #f0f0f0"><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">Secure and reliable infrastructure </span></p><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">Guaranteed service level</span></p><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">Data-back-up and disaster recovery provided </span></td></tr><tr><td width="170" valign="top" style="padding-right: 5.4pt; padding-left: 5.4pt; padding-bottom: 0cm; width: 127.85pt; padding-top: 0cm; background-color: transparent; border: #f0f0f0"><span style="font-family: 'Calibri','sans-serif'"><font size="2">Market Leading Service</font></span></td><td width="335" valign="top" style="padding-right: 5.4pt; padding-left: 5.4pt; padding-bottom: 0cm; width: 250.95pt; padding-top: 0cm; background-color: transparent; border: #f0f0f0"><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">Most advanced functionality</span></p><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">First remotely configurable Integration, BPM and BI service</span></p><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">Wide support for industry standards and customizations</span></p></td></tr><tr><td width="170" valign="top" style="padding-right: 5.4pt; padding-left: 5.4pt; background: #d8d8d8 0% 50%; padding-bottom: 0cm; width: 127.85pt; padding-top: 0cm; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; border: #f0f0f0"><span style="font-family: 'Calibri','sans-serif'"><font size="2">Future Proof</font></span></td><td width="335" valign="top" style="padding-right: 5.4pt; padding-left: 5.4pt; background: #d8d8d8 0% 50%; padding-bottom: 0cm; width: 250.95pt; padding-top: 0cm; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; border: #f0f0f0"><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">Quarterly releases ensure up-to-date functionality </span></p><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">Upgrades are our responsibility</span></p></td></tr><tr><td width="64" valign="top" style="border-right: #f0f0f0; padding-right: 5.4pt; border-top: #f0f0f0; padding-left: 5.4pt; background: #4bacc6 0% 50%; padding-bottom: 0cm; border-left: #f0f0f0; width: 47.65pt; padding-top: 0cm; border-bottom: windowtext 2.25pt solid; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial"><strong><span style="color: white; font-family: 'Calibri','sans-serif'"><font size="2"> </font></span></strong></td><td width="170" valign="top" style="border-right: #f0f0f0; padding-right: 5.4pt; border-top: #f0f0f0; padding-left: 5.4pt; padding-bottom: 0cm; border-left: #f0f0f0; width: 127.85pt; padding-top: 0cm; border-bottom: windowtext 2.25pt solid; background-color: transparent"><span style="font-family: 'Calibri','sans-serif'"><font size="2">Expert Assistance</font></span></td><td width="335" valign="top" style="border-right: #f0f0f0; padding-right: 5.4pt; border-top: #f0f0f0; padding-left: 5.4pt; padding-bottom: 0cm; border-left: #f0f0f0; width: 250.95pt; padding-top: 0cm; border-bottom: windowtext 2.25pt solid; background-color: transparent"><p style="margin: 0cm 0cm 4pt" class="MsoBodyText"><span style="font-size: 8pt; font-family: 'Calibri','sans-serif'">Expertise and knowledge available for support, development, consulting and training</span></p></td></tr></tbody></table>
With a little CSS coding (held in an external file), it has become this:
<table class="featuretable">
<tbody>
<tr>
<td class="ftop"></td>
<td class="ftop">Description</td>
<td class="ftop"></td>
</tr>
<tr>
<td class="fside">Benefits</td>
<td class="fd0">Low Total Cost of Ownership (TCO)</td>
<td class="fd0">No up-front hardware or software
costs<br>
Significantly less work effort to set-up a B2B integration solution
since it involves mostly configuration tasks rather than programming<br>
Free use of online development interface for developers <br>
Data processing rates for usage are world’s best</td>
</tr>
<tr>
<td class="fside"></td>
<td class="fd1">Best Return on Investment (ROI)</td>
<td class="fd1">ROI achieved sooner due to low
up-front and on-going costs<br>
Optimizes work effort since tasks removed or simplified<br>
Higher ROI due to removal of costs</td>
</tr>
<tr>
<td class="fside"></td>
<td class="fd0">Speed of Delivery</td>
<td class="fd0">Solutions delivered in days and
weeks rather than months and years<br>
No requirement to establish and maintain hardware and software<br>
Support for standards reduces need for specialists and training</td>
</tr>
<tr>
<td class="fside"></td>
<td class="fd1">Control and Flexibility</td>
<td class="fd1">Developers have full control over
tenancies, design data and administration<br>
Development can be done anywhere at anytime</td>
</tr>
<tr>
<td class="fside"></td>
<td class="fd0">Guaranteed Service</td>
<td class="fd0">Secure and reliable infrastructure<br>
Guaranteed service level<br>
Data-back-up and disaster recovery provided</td>
</tr>
<tr>
<td class="fside"></td>
<td class="fd1">Market Leading Service</td>
<td class="fd1">Most advanced functionality<br>
First remotely configurable Integration, BPM and BI service<br>
Wide support for industry standards and customizations</td>
</tr>
<tr>
<td class="fside"></td>
<td class="fd0">Future Proof</td>
<td class="fd0">Quarterly releases ensure up-to-date
functionality<br>
Upgrades are our responsibility</td>
</tr>
<tr>
<td class="fside"></td>
<td class="fd0">Expert Assistance</td>
<td class="fd0">Expertise and knowledge available
for support, development, consulting and training</td>
</tr>
</tbody>
</table>
Old version: 12250 bytes.
New version: 2490 bytes + 605 bytes of CSS. And much more maintainable, and it’ll be easier to change the table styles later.
OK, the new looks slightly different to the old (this was on purpose to enlarge the fonts a bit), but jeez.
Background: The Australian federal government has finally pushed out a web site publishing performance metrics for all schools throughout Australia. There has been much brouhaha regarding this. For some reason, the go-live wasn’t a quiet one, but a very loud, flick-on-the-switch big-bang go live.
Naturally, the website asploded.
Any website that’s going to be hit by 1% of the Australian population the moment it goes live is going to blow up unless there are some cluey, experienced people behind it. Clever, inexperienced people, or experienced idiots with a large budget might stand a chance if things got progressively worse over time, but turn it on and hammer it on day one? MySchool.edu.au does not have cluey, experienced people behind it. There are various signs.
For a start, what is it with the TLD? .edu.au seems fine, but what’s wrong with a redirect from .gov.au given they were the folks running around promoting it? It’s not like myschool is an education institution.
Then you get there. Guess what? It won’t work without JavaScript. At all. Because typing in a string and hitting enter demands the availability of JavaScript. Using <form> is so 2000s. Get with the new decade! It’s so vital to the site that users must not be allowed in if they don’t have JavaScript. Screw the blind! They’ve only got one school to go to anyway.
And the site is slow, amazing slow. But I guess if you’ve got to download all that JavaScript to enter that string, of course it’s going to be slow. Switching to a different set of data? Couldn’t download that and just do a hide/show, no you’ve got to do some kinda AJAX-y postback crap for a massive round-trip delay; if you were dealing with rapidly changing data, that might almost make sense; every year this website will get data updates, so no: this makes no sense. I clicked on it, and a long time later, something happened to the web page. In the meantime, I went off to get a drink. Alternatively, you could just show a table for each year, and skip the damn JavaScript altogether. Why there’s even a backend is beyond me, this whole thing could be served perfectly well – and mind-numbingly quickly – from static pages.
And for the purpose it’s intended for: parents picking a school for their kids. Can you compare schools? No. Open them up in different browser tabs, if you have a tabbed browser (remember: the blind can go take a flying leap). Good thing the site is chocked full of JavaScript. And the JavaScript is used for handy things like map-based locating of schools, and – oh, hang on, no it’s not. There’s no Google-maps mash-up. Good thing the site is chocked full of JavaScript.
Clearly, the entire site has been an exercise in some programmer somewhere bolstering their resume rather than giving the client something appropriate. Either that, or a manager was in charge of the feature spec, and demanded all the latest buzzwords that they had heard but didn’t understand. I’m betting it took more than a year to build. Feel free to speculate.
I’m also willing to bet the price on this site was more than the $50,000 it should have cost (one person, three months). I’m imagining about two or three orders of magnitude more. I’m figuring the servers required for this aren’t running in some guy’s bedroom, even though that would be about all that’s required for such a simple dataset that’s presented in such a straightforward way.
Must try harder.
I didn’t find the most interesting part of the StackOverflow podcast #16 to be my question. I direct you to 17:06 in, where Jeff discusses the pros and cons of using OpenID as the authentication mechanism for StackOverflow:
Atwood: Granted, there’s a third entity here so there’s going to be a tiny bit more complexity.
What Jeff’s overlooked here is the Combinatorial Complexity; he’s not hooking up with an OpenID provider, he’s hooking up with all OpenID providers, which he acknowledged earlier can be a bit of a problem [34:48 in podcast #7]:
Atwood: Well you can, I found that Yahoo doesn’t really do attribute exchange very well.
If you look at the uservoice… forum… bug-reporting… suggestion-y thing for the StackOverflow beta, you see a lot of people complaining “my OpenID provider doesn’t work [at all]/[properly] with your site”.
OpenID has a spec, but given the difficulties being experienced, it mustn’t be terribly tight or there’s no reference implementation to validate against.
Having said all that, guess what I’m going to be using as my authentication process on my next website?
Some web sites have very well designed, brief, URLs.
But some have URLs that are way too long. And you don’t always want to be putting them through TinyURL.
Here’s how some of them can be shortened if sending them via email (when they might break when text wraps) or in print.
Anything that’s not bold can be chopped out. And remember when putting it in print, drop the http:// — it’s not necessary to key in, and only slows people down. The same is usually true for the www — though I’m in two minds about that. For publicity etc, it sometimes helps to jog people’s minds that we’re talking about web addresses.
Amazon — it’s the ISBN or other identifier which is critical here
http://www.amazon.com/Doctor-Who-Complete-David-Tennant/dp/B000UVV2GA/ref=pd_bbs_sr_1?ie=UTF8&s=dvd&qid=1212896155&sr=8-1
YouTube — remove the country, and any extraneous arguments such as “Featured”
http://uk.youtube.com/watch?v=-BOYAl0F6xs&feature=user
The Age (and other Fairfax sites) — remove the headline text. (This works for their older articles/older URLs too.)
http://www.theage.com.au/national/clouds-loom-as-oil-price-soars-and-petrol-hits-170-20080607-2n9n.html?page=-1
Google Maps — the co-ordinates and zoom quotient (or whatever it’s called) matter the most. Though if you’re trying to specifically point out an address, you’ll need to leave the query in.
http://maps.google.com.au/maps?f=q&q=247+flinders+lane,+melbourne,+vic,+AU&ie=UTF8&ll=-37.813751,144.964621&spn=0.011188,0.018196&z=16&iwloc=addr
Realestateview — gets really messy depending on how you find the property. Some of the arguments tell it what navigation options to show, but when it all comes down to it, it’s the OID which is the critical argument. Mind you, leaving the “rev=on” stuff gives you the area map by default, so better to leave that on if emailing.
http://www.realestateview.com.au/cgi-bin/view.pl?OID=1136439&rev=on&s=102294592&Sub=bentleigh&BeL=0&BeH=9999&PrL=0&PrH=99999&Surr=&IKW=bolinda&PT=hou&PT=uni&PT=tow&PT=stu&PT=lan&PT=dev&PT=inv&PT=ter&PT=vil&PT=sem&PT=dup&PT=pen&PT=wac&PT=hol&PT=rta&PT=alp&PT=car&PT=bof&PTr=&CS=VIC&OrderBy=listed&OrderStr=&Con=S&SearchPage=/buy/residential/melbourne.shtml&Bkmk=_&OFI=&OFIDays=&BS=10&Thu=&Qui=n
BBC News — these aren’t overly long, but can still be shortened.
http://news.bbc.co.uk/2/hi/south_asia/7442323.stm
MS KB — all kinds of different versions of their URLs fly around the place, though a lot of their new links use the most sensible, concise version.
One of many of the old style: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q917925
Better: http://support.microsoft.com/kb/917925
(Of course to many geeks, just say Q917925.)
For other sites? No doubt people will have their suggestions.
For myself, when I’m sending a URL to someone, and I have the time, I tend to muck about and remove what look like the extraneous parameters and see what still works. Mind you, some sites don’t work very well for this — Dick Smith (dse.com.au) for example, relies on some kind of weird-arse session parameter, so it’s best to use their own “email this link” feature.
And always check it before you send it.
When I’m putting PDFs (or any kind of downloadable file) on web sites, I’m always sure to publish them with a filename which is meaningful, including some indication of the web site it came from. ‘Cos if the average user is like me, they save PDFs etc all over the place, and some kind of identifier makes it heaps easier to find the file later.
Trying to hire a car in Adelaide for a single day, a Sunday. I’d really rather not have it overnight, so I don’t have to park it somewhere. As it turns out, it looks like none of the car rental places are open beyond 4pm on Sundays, but the problem with their web sites is how they tell you this:
Budget: “Your return time is after the location’s closing time.” — So what’s the location’s closing time? Surely you’re not going to make me guess? Wait, check the Locations page. OK, found the list of nearby branches. Click on the chosen one. No opening hours shown. … (sometime later) … Wait, if I mouse over the location on the map, it tells me the opening hours! Not that there’s any prompt to the user to say that’s how it works.
Hertz: “Return Date or Time – This location is closed at the time indicated. Please adjust your return or select an alternate location. [DE357]” — But at least there on the screen it’s showing me what the times are.
Thrifty: “Your rental details could not be processed because the return time is outside the opening hours for the return location. The return time has been changed to be the location closing time.” — Better, but why didn’t you tell me the opening hours when I was checking what your locations are?
Europcar: “Your Return Time could not be accepted because the operating hours for our Adelaide City Branch on 10/28/2007 7:00:00 PM are between the hours of 09:00 and 16:00.” Bravo!
Avis: tells as I click through where the branch is and what its hours are, but ignores it for another screen or two. But when it does notice, it eventually tells me everything I need to know in one message: “The Return Location selected is closed at the time requested. The Return Location operates from Sun 08:00AM-02:00PM; Mon-Fri 07:30AM-06:00PM; Sat 08:00AM-02:00PM. The Return Location Service may be available after hours. Please call this number (61) 08-84105727 to contact this location for further details.” — Bravo Avis, you win.
Of course, the aggregator sites like VroomVroomVroom don’t do too well out of this either. Oh well. SimilarlyDriveNow.
I ended up booking with Avis (closest to the hotel) via DriveNow (the best mix of good prices and nice web interface). And when I discovered (after placing the booking) that I’d entered the wrong dates, I went to avis.com and changed them. Neato.
http://www.greatreads.com.au/the7deadlysins/competition1.htm
See the protocol on the front? On the page, net to the big verisign logo:
We guarantee that every transaction you make on our website will be safe. Our secure server software (SSL) is the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. When an order is received, SSL is again used to unscramble the message, check that it came from the correct sender, and verify that it has
Has what? It’s a mystery.
What is it with these half-baked web pages?
Webform, major financial group. I entered my phone number, only to be presented with an error message:
Contact Number is invalid. Contact Number can contain only numeric digits. There is no need to include a country code.
My crime? Putting in spaces. Heaven forbid that the computer strip them out again.
I have an ANZ Bank account. Using their website to pay bills is an exercise in frustration. I only have one account, but the website insists on me picking it out of a dropdown with two entries – the first one, the default, instructing me to pick an account. Failure to do so results in an error – “Please choose a From Account.” I only have ONE! Assume that’s where I want to pay from! Then one must pick who to pay, with an option to pick previous billers from a drop-down list. If you pick from the dropdown without JavaScript enabled, you get the error “Please select a biller from the drop-down list or enter a biller code.” – with JavaScript it fills in a few fields for you, but why does it even need you to fill those fields in if you’ve picked your biller already? Fill them in when I click the “I’m done” button!
Finally, we come to a bugbear I have with ANZ currency fields. You can’t enter a dollar amount, it has to include a decimal point with two following cents; they can’t infer from a lack of a decimal point you’re talking about a dollar amount. They enforce this rule on their website, and they insist that at an ATM you enter the number of cents you wish to withdraw from the ATM. Given the smallest unit of currency available from an ATM is $20, what is wrong with this picture?
Have a go at this crappy morgage calculator. Insofaras mortage calculators go, it’s middle of the road. It doesn’t allow for being an investor, which renders it useless to me – I have a substaintial investment income (only matched by my substaintial interest expense), and I’m not trading up from my current house.
But my biggest gripe is how the calculator has been “designed” to only work if you enter a valid, live email address. So this thing turns out to be a marketting tool, not a calculator per se. The address of me@example.com doesn’t work. If you enter an email address that isn’t live, it doesn’t give an error message – it barfs with an ASP error when sending the email fails. WTF? How is J Random User meant to figure that one out? Thankfully, it hands over the results (for what they’re worth) because jobs@google.com is a valid email address. Sorry about that, Google.