Finally, we come to a bugbear I have with ANZ currency fields. You can’t enter a dollar amount, it has to include a decimal point with two following cents; they can’t infer from a lack of a decimal point you’re talking about a dollar amount. They enforce this rule on their website, and they insist that at an ATM you enter the number of cents you wish to withdraw from the ATM. Given the smallest unit of currency available from an ATM is $20, what is wrong with this picture?
Yes, the other half was having trouble with this for a while. The CBA internet banking system is only marginally better.
Cant say I have any problems with internet banking at ANZ, but it is a good point. Why do we have to enter.00 cents, we can’t get cents from an ATM! Presumably this is a really old problem which does not warrant spending millions of dollars upgrading ATM wares to fix. And admittedly it doesn’t really bother me that much, you get used to it.
Which causes problems on those rare occasions when you use I non-ANZ ATM, when by habit you enter 2-0-0-0 for $20.00, but of course other ATM’s usually don’t work like that, and instead you try to withdraw $2000.00.
Overall, I’m pretty happy with it. They don’t bother me as much as other banks with the stupid girl talking to you in speech bubbles like I’m an imbecile and other condescending nonsense. No, the ANZ ATM user interface is a no nonsense/don’t stuff around/get in get out smooth operation, no messing around. (apart from having to enter the cents)