iPod Shuffle not recognised

What do you do if the iPod Shuffle that your 8-year-old was given for his birthday doesn’t appear to iTunes, the iPod updater, or Windows?

You roam around the iPod support pages, trying out the suggestions: reset the iPod, reset the computer, download the latest software (almost 47Mb for the iPod updater, and another 35Mb for the iTunes update with the bundled Quicktime that you don’t actually want), try resetting the iPod service, remove the software then repair it again… etc, etc, etc.

Then you notice footnote 5 of the iPod Shuffle specifications, which says: Some computers require either the optional iPod shuffle Dock or a USB cable extender (sold separately).

Sure enough, for me, a USB cable extender did the trick.

You know, including that in the support pages wouldn’t hurt.

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1 thought on “iPod Shuffle not recognised

  1. nathan

    heyy um my ipod isnt getting reconised and it isnt my itunes because i got my m8ts ipod shuffle and yehh itunes picked it up but myipod jst wont get reconised is ther a way i can just qouikly format it ………
    cheers bro

    nathan

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