CallerID blocking backfires

Every employment agency I’ve come across uses CallerID blocking on their phones. When they phone, it’s a surprise who they are.

I’m not sure why they do that, perhaps it’s to prevent embarrassment when they’re calling candiates on a landline at work… but I can’t think of anyone who would give their work number in their contact details.

So I got a call from an agency. I went through my normal routine of answering a phone, where I announce my name. The agent asked “Is that John Parris?” to which I responded in the negative. “Oh, right, Josh, sorry” says the agent, obviously having misread my name. And before the caller could identify themselves, the call disconnected, no doubt as a function of it being a mobile telephone call. He never called back (perhaps he thought I hung up intentionally), and I couldn’t call him back because I had no idea who/where he was. Let’s face it, they all look and sound the same, so agencies all blur together anyway. I would have thought they’d want to stand out, or at least leave a number they could call back on.

Can anyone suggest why agencies use CallerID blocking?

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2 thoughts on “CallerID blocking backfires

  1. daniel

    It’s not necessarily deliberate, but a function of some PABXs, and something that a lot of big companies are stuck with until they upgrade their phone systems. I assume it’s because when they were installed, hardly anybody had caller ID (remember, it’s only reached domestic/mobile users in the last 10-15 years or so).

  2. Anonymous

    Because then you could easily identify who all those dropped calls by a dialler were from…

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