uBank: Sorry, Internet Banking is temporarily unavailable.

uBank is an Australian “Internet bank”, in such that they don’t have any branches. That’s fine, they can do everything except deal with cash. They’re owned by the NAB.

They have an app, which gets an absolute bollocking in the App Store. So people use the website instead. I need to do things with that account about once a month.

Close enough to half the time I try to login, I get the error message “Sorry, Internet Banking is temporarily unavailable.” with a page title of “Login Maintenance”. There’s no other kind of banking with these guys. The last time this happened was just before 4pm, which I believe is the close of transactions for that day. Why the hell would you do site changes in the middle of the day, and why just before the close of business? The NAB is a real bank, and I presume it doesn’t pull this kind of crap. They don’t even give a window (“Out until 14:30” or “Down for five minutes”). No post on their FaceBook website saying “there’s a planned downtime this afternoon” or “Sorry for the emergency outage, but rats were chewing on the coolant lines and that just isn’t okay. We humanely hit them with sticks until they stopped.”.

This is a very bad railroad.

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2 thoughts on “uBank: Sorry, Internet Banking is temporarily unavailable.

  1. ag

    Delete the cookies for ubank.com.au and try again…
    Yeah, it sucks, I am done with Ubank, moving to ING.

  2. PL

    THANK YOU AG!!!!!
    This problem has been giving me the shits for a LONG time.
    The other thing that grinds my gears, when it times out and logs off, there’s no link to click to log back in again! IDIOCY!

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