Launchpad.net: FAIL

Ubuntu is coming out with a Long Term Support version (3 years) real soon now. It’s got a few cycles to go before it’s released in April. I want it now, so
I downloaded Lucid Lynx* alpha 3, and found some weirdness – which you’d expect in an alpha release.

Launchpad.net is meant to be some kind of bug reporting thing for Ubuntu. It does everything it can to stop you reporting bugs. Everything. First of all, it takes a bazillion years to figure out what product you’re trying to report a bug for. Then once you’ve finally found it, there’s a link on the RHS for reporting the bug, which proceeds to tell you to stop bothering them with all these bug reports, try this method, try some other method, why don’t you do this instead. Oh, and by the way, if you hand craft a URL a little like this we’ll let you into the magical inner sanctum of people who care enough to have read all the way through vast swathes of text trying to figure out how a bug report can actually be filed.

Once you’ve made the magical incantations, the tool tries to distract you with other bugs that sound just like the one you’re filing, except for other products. If you’re clever enough to create a bug title that fools it, finally it lets you enter the details. Then, in a fit of pique, it says after you submit the bug:

Sorry, something just went wrong in Launchpad.

We’ve recorded what happened, and we’ll fix it as soon as possible.
Apologies for the inconvenience.

Trying again in a couple of minutes might work.

(Error ID: OOPS-1535F528)

Gagh! I’ll just hit the ‘back’ button and ZOMG! Fscking Ajax ate my bug report! How the freak am I meant to re-submit that, you *#$%&@$*%@#*!

They can go get stuffed. Worst. Bug reporting. Ever.

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2 thoughts on “Launchpad.net: FAIL

  1. Jon

    …as opposed to Windows bug reports, which go whistling off into the echoing ether, never to be seen or heard from again.

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