I’ve set up my new desks at home, and have been looking around at good deals on LCD monitors. Officeworks have some Acer ones on special at the moment, so I went to look at the Acer web site to review their dead pixel policy.
It’s a mess in Firefox. Looks rather better in IE. But we’ll live with that for a moment.
Find the page with warranties, and try to look at their monitor warranty:
Not found – file doesn’t exist or is read protected [even tried multi]
Great. Find their contact page. It insists on knowing what OS I’ve got installed, because it thinks it’s only for tech support contacts. I lie. Eventually get the form submitted with the info above. It submits, then takes me to… another 404 page.
Bzzt, strike 2. Hopefully the message got through.
So then I tried a site search for “dead pixels”.
HTTP Web Server: Lotus Notes Exception – Database is not full-text indexed
Bzzt, strike 3. Acer really needs a revamp of its web site.