Netspace shaping

Memo to self: when my ISP (Netspace) shapes after hitting the monthly download limit, they do not automatically unshape at the end of the billing period. You just have to disconnect and re-connect to get the proper speed back. Annoyingly, this information is nowhere to be found in their online help.

(It’s never happened to me before, which is why I didn’t know.)

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2 thoughts on “Netspace shaping

  1. Randall Swain

    Woah – that sucks! How is it that no one has screamed about that previously?

    With my previous ISP it just automatically jumped back up – within minutes of ticking over midnight on my billing date…

  2. daniel Post author

    Happily, I left a comment with their support people, and they’ve added this to their online help.

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